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- Under Remote Desktop Users, make sure that your BYU ID is listed as an account that is able to remotely access the PC.
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- On the laptop or PC you are using to set up a remote desktop, enter the PC name which you can find in the settings of the PC you are trying to access.
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- Create a ticket to help enable remote desktop. They will come assign it an IP address that won’t keep changing.
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</details>
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</details>
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1. If you are off campus, you will likely need a VPN to remote desktop into the PC.
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- To get a VPN, use this link: https://caedm.et.byu.edu/wiki/index.php/VPN
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